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New Patients

Welcome to Airport Dental

At Airport Dental, we love welcoming new patients to our beautifully-designed, modern practice. Our friendly and professional team are here to assist you in any way required, to make your visit a comfortable, positive and a stress-free experience whilst in our care.

When arriving at our practice, you’ll be warmly greeted by our friendly receptionist before being invited to make yourself comfortable in our relaxing waiting room. Sit back and relax whilst watching our large television screen or make use of our wide selection of magazines. You will be offered a tea and coffee.

Our receptionist team will be here to help answer any of your queries about your visit. We ask that you please arrive at least 10-15 minutes before your appointment, to allow for time to fill out a medical history form. This information will assist our dental team with your important relevant information. Remember to bring your health fund card and MEDICARE card to your visit.

What can I expect on my first visit?

Prior to your first appointment, the Airport Dental team will request that you complete a Medical History Questionnaire. This will assist your Dentist understand your medical history prior to commencing any dental treatment. You will be requested to arrive 10 minutes prior to your appointment to complete the questionnaire at reception.

When your Dentist is ready, your Dental Assistant will call your name and lead you from the waiting room through to the dental surgery. The Dentist and Dental Assistant will introduce themselves and ask if you have any specific concerns or issues with your teeth, gums or appearance of your smile.

With the help of the Dental Assistant, your Dentist will then assess the current condition of your teeth and gums.

The Dentist may request that digital dental x-rays be taken of your teeth and gums during your check-up. A dental x-ray is the only accurate way that the dentist can ‘see’ between the teeth and under fillings.

Types of x-rays you might need

There are three types of x-rays that your Dentist may suggest:

  • Small Dental X-Ray – for individual teeth

  • OPG – a full mouth x-ray

  • 3D Cone Beam X-Ray – shows the very fine detail of all structures of the jaw in the three-dimensional view

Your Dentist may also offer you a scale and clean to remove tartar build-ups. A professionally applied fluoride application may also be offered to assist in the reduction of dental decay and decrease the sensitivity of your teeth.

At the end of your check-up, your Dentist will discuss the condition of your teeth and gums and outline any suggested treatment options with you. They will provide you with all the information required for you to make a decision if treatment is required. Prior to any future appointments or commencement of work, your Dentist will provide you with a personalised treatment plan outlining treatment options, necessary appointments and fees.

At the conclusion of your appointment, your Dental Assistant will lead you back to reception for payment, health fund claiming and booking of additional appointments.

If you do not need to make additional appointments for treatment, you can either make an appointment for your next six monthly check-ups at this time or wait until you receive an appointment reminder.

Feeling Nervous?

We understand that you may be feeling nervous or anxious about your first visit. Please make this known to our friendly reception team if you are feeling anxious when booking your appointment.

Remember, we have seen it all before, so our experienced team are here to assist you offering a gentler approach to dentistry, in a fun, stress-free environment. Our dentists will never rush a patient, and ensure they provide plenty of time to fully discuss treatment and address any questions you may have.

All of our rooms have televisions on the ceilings, to allow you to watch your favourite movies or NETFLIX whilst laying back in the dental chair. We also provide relaxing music and aromatherapy in all the rooms.

If you’re feeling nervous, please ask our dentists about the option of sleep dentistry

New Patient Special

Only $250

On your first visit to Airport Dental, you will receive a complete comprehensive examination of your teeth. This will include:

  • Scale and Clean: removal of calculus (tartar) buildup around your teeth.

  • X-rays (available the same day): Standard dental x-ray scans such as OPG, Lateral cephalometry and Frontal cephalometry will be bulk billed to Medicare, if you are eligible. You’ll pay nothing out of pocket!

  • Fluoride treatment: prevent tooth decay. A half yearly application of fluoride will help strengthen teeth and prevent decay.

  • Free Plaque disclosing tablets

Ts & Cs: Offer only valid for new patients. Cost may vary depending on the overall health of teeth.

Emergency Treatment

If you are in pain, please inform the receptionist when booking your first appointment. We will book you enough time to try to get you out of pain at this first appointment.

Your Child's First Visit

We love treating children. We understand how important your child’s first visit is, so we try to make it a fun experience, like allowing your child to hold the mirror and count their teeth. Children love laying back in the dental chair to watch our cartoons on the kid's tv channel on the television screen on the ceiling.

Child Dental Benefits Schedule (CDBS)


Is your child due for their regular check-up? We bulk bill CDBS-eligible patients so you don’t have any out-of-pocket costs!

The CDBS is a scheme by Medicare Australia to provide eligible children with up to $1000 for basic dental services. Services that can be claimed under this scheme include basic check-ups, cleans, fluoride, x-rays, fissure sealants, fillings and extractions.

When making an appointment for your child under this scheme, please provide your child’s Medicare number and bring along their Medicare card.

For more information, check out the Medicare website or Contact Us today.

Ts & Cs: Valid for children between the ages of 2-17 years who are eligible for the Medicare Child Dental Benefits Scheme.

Health funds

We accept all health funds and payments/deposits through EFTPOS, VISA, AMERICAN EXPRESS and MasterCard. Patients can conveniently claim Health Fund Rebates on the spot with HICAPS link. Indeed, we seek to cater to patients from all walks of life, making treatment available to everyone.


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